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Privacy policy

This is the website of Digital Upkeep. This privacy policy explains how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Digital Upkeep collects the following data:

  • Personal identification information (name, email address, phone number, etc.)

How do we collect your data?

You directly provide Digital Upkeep with most of the data we collect. We collect and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

How will we use your data?

Digital Upkeep collects your data so that we can:

  • Process your order and manage your account.
  • Email you about other products and services we think you might like.

When Digital Upkeep processes your order, it may send your data to — and use the resulting information from — credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Digital Upkeep securely stores your data with industry-standard precautions including encryption at rest and in transit. We retain personally identifiable information for 365 days; once that period has expired, we delete your data via an automated purge.

Marketing

If you have agreed to receive marketing, you may always opt out at a later date. To stop being contacted for marketing purposes, send an email to info@digitalupkeep.com with your full name, email address, and postal address — we will stop all digital and print marketing directed to you.

What are your data protection rights?

Every user is entitled to:

  • The right to access — You have the right to request copies of your personal data. We may charge a small fee for this service.
  • The right to rectification — You have the right to request that we correct any information you believe is inaccurate, or complete information you believe is incomplete.
  • The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, contact us at info@digitalupkeep.com or call ‪(646) 991-1156‬.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information automatically through cookies or similar technology. For further information, see allaboutcookies.org.

We use cookies to keep you signed in and to understand how you use our website. See our cookie policy for the full breakdown.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click a link to another website, you should read their privacy policy.

Changes to our privacy policy

Digital Upkeep keeps this privacy policy under regular review and posts any updates on this page.

How to contact us

If you have any questions about Digital Upkeep's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us: